Your notice: What to report
If all requests are written, work progresses in 2 days.
We handle complaints, account issues and policy questions separately, so short, clear messages are best.
Registration
The information you provide during registration is the official record; when the name spelling, age and phone number match, verification is much faster.
If you use a Dhaka-based number, verification with bKash or Nagad is easier later; Rocket-linked number may require extra matching.
Responsible use
Do not use others' information; if multiple profiles are opened on the same device, security policy may be enforced.
If you log in from a shared phone, sign out at the end of the session to keep both your account and browsing history secure.